Employment Type: One Full Time and Part Time, Temporary (Summer), Non-Exempt
Location: New York City
Reports to: Program Manager


Genesys Works is a nonprofit organization that trains and employs high school seniors to perform professional services for major corporations. Our mission is to provide pathways to career success for high school students in underserved communities through skills training, meaningful work experiences, and impactful relationships.

Purpose of Position

Apply your IT skills and mentoring ability to help support high school students become internship-ready young professionals. During a seven-week summer training program, you will work alongside Genesys Works staff members to prepare high school seniors from underserved communities to intern at one of our 20+ corporate partners providing IT/Business support and outstanding customer service.

Key Responsibilities

• Teach entry-level computer and technology skills to one or two cohorts of students (morning and afternoon sessions consisting of 20-25 students each)
• Collaborate with a team of trainers to ensure consistently in curriculum delivery across all cohorts
• Work alongside full-time Genesys Works staff members to set and manage training room expectations
• Grade student assignments, status reports, and evaluations and record them in a timely manner
• Assist in maintaining the technology and infrastructure within the training room and at the training site
• Provide support in coaching, guiding, and mentoring students throughout the summer program
• Staff summer events in and outside of the training room


We seek candidates who believe deeply in our organization’s mission, who thrive in an entrepreneurial and dynamic environment, and who demonstrate a previous record of achievement. Ideal candidates will possess:
• College degree (or currently enrolled in degree-seeking program) in a computer-related field of study
• Experience teaching computer skills or working as an IT professional
• Knowledge in any of the following subject areas: laptop hardware, operating systems, network configuration, information security, or project management
• Desire to learn and build on IT skills
• Effective oral and written communication skills
• Strong presence and leadership in a classroom setting
• Heart, humor and a commitment to our youth development mission
• Ability to relate to and work with diverse populations
Physical Requirements
Including, but not limited to standing and sitting for long periods of time; speaking loudly and clearly; reaching, stooping, and kneeling; and fine-finger and hand manipulation in use of a computer, dry erase board, or projector. Employee is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading. Most work environments are climate-controlled, open space floor plans.


Genesys Works is looking to fill two IT Trainer positions. One position will be full time and one will be part time. Salary will be competitive and commensurate with experience and qualifications. The position will start June 15th prior to Summer Training.