Program Coordinator Job Description

Genesys Works is a nonprofit organization that trains and employs high school seniors to perform professional services for major corporations. Our mission is to provide pathways to career success for high school students in underserved communities through skills training, meaningful work experiences, and impactful relationships.

The purpose of the Program Coordinator position is to provide direct services to our high school students. PCs are responsible for implementing Genesys Works’ core model which includes—Summer Training, deliver our college and career success programming, and provide professional support and guidance to a cohort of high school seniors during a year-long internship. PCs will be expected to lead, motivate, supervise, and mentor youth in a manner that helps transform them into workforce-ready young professionals. Individuals with a commitment to youth development and passion for advocating for students from underserved communities are strongly encouraged to apply.

Relationship and Account Management

• Work one-on-one with students to develop trusting relationships through mentoring and encouragement throughout the program, facilitating long-term individual and program success;
• Develop and manage relationships with corporate partners, on-site internship supervisors, and school administrators related to a cohort of interns to ensure deliverance of exceptional service and that any client and student issues in the workplace are dealt with as quickly and effectively as possible;

Delivery of Curriculum and Professional Development

• Lead team meetings of Genesys Works’ students during the school year to assist them in choosing a career path, applying to colleges, and securing financial aid;
• Teach our professional skills curriculum to students during an eight-week summer training program;
• Monitor summer training performance and provide primary input on students who earn an internship based on summer training performance;

Data Analysis and Entry

• Maintain metrics and student benchmarks throughout the program to measure and assure student success in training, in the workplace, and in developing a path to college and career success;
• Meet ongoing data entry expectations that document interactions with students and other stakeholders;

Coaching and Feedback

• Actively monitor student intern performance in the workplace and deliver student evaluations based on overall performance;
• Coach interns on how to successfully balance school, work, and life during the internship;

Recruitment and Initiatives

• Recruit students through visits to partner schools and presentations to students;
• Actively participate in the selection process of students to the program;
• Assist with new initiatives in areas including, but not limited to, communications, fundraising, client recruitment, curriculum development, student recruitment, and alumni programming

We seek candidates who believe deeply in our organization’s mission, who thrive in an entrepreneurial and dynamic environment, and who demonstrate a previous record of achievement. Ideal candidates will possess:

• A deep belief in organizational mission;
• Professional demeanor and 3+ years of professional experience working in business, education, workforce development, or in working with youth in underserved communities;
•  Strong presence and leadership in instructional or group setting;
• Ability to manage 20-25 student cases/files;
• Ability to work independently while simultaneously maintaining a team focus;
• Strong sense of accountability for both student achievement and personal development;
• Ability to problem-solve and handle student crises;
• Ability to relate to and work with diverse populations in diverse settings (e.g. students, corporate personnel and school administrators);
• Ability to work with computers and databases;
• Ability to work a flexible schedule, including some evenings and weekends;
• Minimum of a 2-year college degree
• Ability to travel throughout the twin cities metro area, including locations inaccessible by public transit
• Strong commitment to promoting diversity, equity, and inclusion

Genesys Works is an equal opportunity employer that celebrates diversity and is committed to creating an equitable and inclusive environment for all employees. Genesys Works will not tolerate discrimination or harassment of any kind. We believe that diversity, equity, and inclusion among our staff and corporate partners are essential to successfully execute our organizational mission. As such, we seek to recruit, support, develop, and retain high caliber talent from a diverse candidate pool that both complements and reflects the students we proudly serve.

Including, but not limited to standing and sitting for long periods of time; speaking loudly and clearly; reaching, stooping, and kneeling; and fine-finger and hand manipulation in use of a computer, dry erase board, or projector. The employee is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading. Most work environments are climate-controlled, open space floor plans.

Targeted annual salary is approximately $43,000 commensurate with experience. Comprehensive benefits package includes health coverage, paid time off including vacation, wellness, and (10) company holidays; a 403(b) retirement plan with company match and communication allowance.

Go to this link to submit your application, including a resume and cover letter. Our priority deadline for applications is December 11th. For more information about Genesys Works and our programming, please visit our website at www.genesysworks.org.