Slider 1
Salesforce Case Study
Salesforce Case Study 1


Salesforce is the world’s #1 customer relationship management (CRM) platform. Their cloud-based applications for sales, service, marketing, and more are utilized by more than 150,000 businesses to understand their customer’s needs and problems while identifying opportunities that help manage interactions between their business and customers.

Salesforce and Genesys Works partnered in 2013 to provide life-changing opportunities to youth in economically disadvantaged communities that will put them on a path to college and life success. Since 2013, Salesforce has expanded the number of interns they intake each year as Genesys Works young professionals have proved themselves to be exceptional assets to multiple departments across office locations across the nation.

Investing in Youth. Inspiring Change.

Internship Overview

Salesforce Case Study 2

Partnership Overview

Salesforce Case Study 3
Salesforce Case Study 4

Current Placements

  • Customer Success Group
  • Tech and Product
  • IT

Meet Bryanna Sanchez

“Having the support of people who are genuinely invested in me has taught me how to not only handle tough situations, but prosper through them.”

Bryanna Sanchez knew she wanted a better life. She was exposed to a lot at a young age, and found herself seeking comfort in bad habits. By the time she reached high school, she was on a path of self-destruction.

Genesys Works came into her world at the time she needed it most. Working at Salesforce opened her eyes to a world of possibilities. She became a valued member of her team, and of her Genesys Works cohort, and she thrived.

Bryana completed the program in 2015 and became the first in her family to go to college. She is now attending University of California, Merced, and she is on track to graduate in 2019.

Salesforce Case Study 5